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Information on Australian orders

Shipping is FREE when you spend $50 or more
The cost to ship orders valued below $50 is $9.95
Most orders are shipped via StarTrack within Australia
Orders are typically processed within 1-2 business days
Orders will be delivered within Australia 3 - 6 days after processing
We ship Internationally!

To ensure we are offering the best customer service experience, we are upgrading our international shipping process.
Therefore we are only offering international shipping to the following countries:

• UK
• NZ
• Canada

We really appreciate your patience during this time and will be shipping to your door again very soon.
In the meantime you can shop our products in your country here:
• Singapore: Sasa stores https://www.sasa.com.sg/stores/
• EU: Niche Beauty https://www.niche-beauty.com
• US : Riley Rose https://www.rileyrose.com/us/shop (Luma will only be available from April 2019)
How long will it take?  

Delivery time varies by country.
Expect 3 to 7 days depending of your country of residence.
We cannot guarantee delivery time frames and these have been provided as a guide only
All orders are tracked 
Will I have to import duties and taxes on my order? 

Import Duties & Taxes are calculated based on the type of product, country of origin and destination
LUMA does not profit from fees collected and depending on your country you may be liable to pay these fees before your goods are delivered

We are here to help! Contact us anytime at - 




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